Seriously horrible experience. We are one of the unfortunate people who have had to have a long term storage unit. We have had ours for 10 YEARS.
Convenient close to the highway decent price friendly service
Do NOT use extra room and storage.
The one time that we were more than 5 days late we received a threatening letter that said we would be locked out if we were any more than 17 days past due. You read that correctly. 17 DAYS. When I called about being several months ahead of schedule over the summer and this being our first delay due to a bank switch over I was told there were several charges that were tacked on. We paid two full months at that time and all the fees. Fast forward a month later when we go to use our storage unit and our key won't work. We go to the office that is supposed to be open until 4/4:30, depending on google or yelp, and they are closed. This was at 3:15. Unreal.
Extra Room Storage is a US Storage based in Waterbury, New Hampshire. Extra Room Storage is located at 155 Demeritt Pl, Waterbury, VT 05676, USA.
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